Health Guarantee
Health Warranty
I encourage you to compare our health warranty to that of other St Bernard breeders. This is the best health warranty you will find! I do this quite simply because my puppies & parents are healthy & come from champion bloodlines. Happy St Bernard Puppies Home is one of the few St Bernard kennels with a 30 days money-back guarantee in case your puppy is found to be unhealthy by a veterinarian within 30 days. In addition, I also guarantee my puppies against serious congenital & genetic disease for one years!
What is the Happy St Bernard Puppies Home Health Guarantee?
First of all, the term “health guarantee” isn’t quite proper. Nobody can guarantee that anything living won’t get sick. So think of it more as a health warranty. You’re investing a lot of time & money in locating & purchasing your cute St Bernard dog. You deserve a reasonable degree of protection!
The Happy St Bernard Puppies Home Health Guarantee consists of two parts:
Part 1 – Protects you from receiving a sick puppy. You must have your puppy examined by a licensed veterinarian within 72 hours of leaving our care. If your veterinarian determines the puppy/dog is ill and/or unfit for sale, you should return the puppy/dog for a full refund of the sale price or opt for a “next available” puppy of your liking from our next liter.
A few important details: First – I require an original written statement from your licensed veterinarian. Second – I will not reimburse veterinary fees. Third – Puppy’s shipping fees are non-refundable, however; if you paid to have your puppy shipped, I will pay to have the puppy returned. If a “next-available” puppy is to your satisfaction, I will pay his/her shipping.
Finally, I adhere strictly to the 72 hour time limit. I understand veterinary offices are closed on weekends & holidays, but viruses don’t respect office hours. If I extend this time limit, I may end up responsible for a puppy’s illness he/she encountered after leaving my very protective & cautious care.
Part 2 – Protects you over the long term from any possible genetic defect or congenital disease. If your dog is diagnosed with a serious genetic defect, or congenital disease before one years of age, I will provide you with a healthy replacement. Depending on the specific condition, I will work with you to decide how to best care for the sick dog.
Examples of conditions that would entitle you to a healthy replacement include; life-threatening heart condition, genetic disease or defect & degenerative nerve disorders. In other words, conditions that effect longevity or the quality of life.
Examples of conditions that would not qualify for replacement are but not limited to; innocent heart murmurs . In other words, any condition that an otherwise healthy dog can live with & still live a happy quality of life, or a condition that is treatable.
In general, I would accept a veterinarian’s opinion of what constitutes a serious defect, but may require a second opinion which would be obtained at my expense. No refund will be issued if there is obvious neglect; if there are any violations of the Sales Agreement. If I cannot offer a healthy replacement within six months or I am no longer operating my kennel. I will refund the original purchase price of the puppy, not including delivery.